Privacy Policy

Privacy Policy

This Privacy Policy explains how Urban Fits (the “Site”, “we”, “us”, “our”) collects, uses, and shares personal information when you visit https://urbanfits.co.in/, make a purchase, create an account, or contact support (together, the “Services”).

Legal entity: Urban Fits is operated by ANJANEYA GROUP.

Personal information we collect

Depending on how you use the Services, we may collect:

  • Contact details: name, email, phone number, billing/shipping address.
  • Order details: products purchased, order history, shipping details, payment confirmation.
  • Account details: login/account information (if you create an account).
  • Shopping activity: items viewed, added to cart, or added to wishlist.
  • Customer support: information you share when you email/call/message us.

Cookies & usage data

We use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve performance. We may also use cookies for marketing/advertising and analytics depending on your browser/device settings and our enabled apps.

Shopify cookie info: https://www.shopify.com/legal/cookies

How we use your information

  • Order processing: to process payments, fulfill orders, ship products, and send order updates.
  • Customer support: to respond to requests and resolve issues.
  • Marketing: to send promotional messages (you can opt out anytime using the unsubscribe link where available).
  • Security: to detect and prevent fraud, abuse, or unauthorized access.
  • Legal compliance: to comply with applicable laws and enforce our policies.

How we share your information

We may share personal information with trusted service providers to run the store and deliver orders, such as:

  • E-commerce platform: Shopify (storefront/checkout infrastructure).
  • Payment processors: to process payments securely.
  • Shipping/logistics partners: to deliver your orders.
  • Analytics/marketing tools: when enabled to measure performance and improve ads.

We may also share information if required to comply with legal obligations or to protect our rights and customers.

User-generated content

If you post reviews or other public content, it may be visible to others. Please avoid sharing sensitive personal information in public areas of the site.

Children

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security & retention

No online system is 100% secure. We take reasonable measures to protect data and retain personal information only as long as needed for the purposes described above, unless a longer retention period is required by law.

Your choices

Depending on your location, you may have rights to access, correct, or delete your personal information. You can request help using the contact details below.

Contact

If you have questions about this Privacy Policy or want to request access/correction/deletion, contact us:

Email: urbanfits519@gmail.com
Address: M-14B Industrial Area, First Floor, 131001 Sonipat, Haryana, India